1. Acceptance of Terms
By accessing, registering for, or using any services provided by the rmc8 platform, you confirm that you have read, understood and agreed to be bound by all the terms and conditions stated in this document as well as our related Privacy Policy.
These terms constitute a valid and binding agreement between you as the user and rmc8 as the platform operator. If you do not agree with any part of these terms, you are required to refrain from using the rmc8 platform.
rmc8 reserves the right to update these terms from time to time. Continued use of the platform after any amendment means you accept the updated terms.
2. User Eligibility
rmc8 services are only available to individuals who cumulatively meet the following conditions:
- Aged 21 or above on the date of account registration.
- Possessing full legal capacity to enter into a binding agreement.
- Not appearing on any currently active self-exclusion list.
- Participation in games is not prohibited by law in your area of residence.
- Not acting as an agent or proxy on behalf of any other individual.
rmc8 reserves the right to request proof of age and identity at any time. Players found not to meet these eligibility requirements will have their accounts closed and all balances will be subject to review.
3. Account Registration
Each player is only permitted to hold one active account on the rmc8 platform. Registering multiple accounts is strictly prohibited and may result in the closure of all related accounts along with forfeiture of balances.
During registration, you are required to provide true, accurate and complete information including your full name as per your MyKad, date of birth, active mobile number and a valid email address. rmc8 is not responsible for any losses arising from inaccurate information provided by the player.
- Your account password must be kept secure and must not be shared with any other party.
- You are fully responsible for all activities that take place in your account.
- If you suspect unauthorised access, contact our customer support immediately.
- An identity verification process (KYC) may be required before your first withdrawal is processed.
4. Deposits and Withdrawals
rmc8 supports the following deposit and withdrawal methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, and cryptocurrency including USDT, BTC and ETH. All transactions use Malaysian Ringgit (RM) as the base currency unless otherwise stated.
- Minimum deposit for all payment methods: RM10.
- Minimum withdrawal: RM50.
- Standard withdrawal processing time: 10 to 45 minutes.
- All payment methods used must be in the name of the registered player only.
rmc8 reserves the right to request additional verification before processing a withdrawal to ensure the security of player funds. Any attempt to commit financial fraud or money laundering will be reported to the relevant authorities.
⚠️ Withdrawals are only permitted to the same payment method used for the deposit, subject to review by rmc8.
5. Bonuses and Promotions
All bonus and promotion offers at rmc8 are subject to specific terms of use that must be met before related winnings can be withdrawn. The rmc8 welcome bonus gives 120% of the first deposit amount up to a maximum of RM300.
The welcome bonus wagering requirement is 15 times the bonus amount received. For example: deposit RM100 → bonus RM120 → balance RM220 → total wagering required RM120 × 15 = RM1,800 before winnings from the bonus can be withdrawn.
- Bonuses may only be used for wagering purposes within the rmc8 platform.
- rmc8 reserves the right to cancel bonuses if there is evidence of promotional abuse.
- Each player is eligible to receive the welcome bonus once only.
- All other promotions have their own terms of use which are stated at the time the offer is presented.
- rmc8 reserves the right to change, suspend or terminate any promotion without prior notice.
6. Game Rules
All games available on the rmc8 platform, including slots, live casino, sports betting and arcade games, are operated using transparent and certified RNG technology. The outcome of each game is final and cannot be disputed unless a technical error can be demonstrated.
In the event of a technical interruption or system error during a game session, rmc8 reserves the right to void the round in question and return the original bet to the player. Winnings resulting from a system error will not be recognised and the relevant funds will not be paid out.
- Players are responsible for ensuring a stable internet connection while playing.
- The use of automation software, bots or any unauthorised tools is prohibited.
- rmc8 reserves the right to void bets suspected of involving the use of unauthorised methods.
7. Player Conduct
rmc8 is committed to providing a safe, fair and respectful gaming environment for all players. As such, the following actions are strictly prohibited on the rmc8 platform:
- Use of offensive language, threats or harassment towards other players or rmc8 staff.
- Any attempt to manipulate game outcomes or the platform system.
- Collusion between players to gain an unfair advantage in games.
- Registering an account using false information or another person's identity.
- Any activity that violates applicable laws or regulations.
Violation of any of these conduct rules may result in a warning, temporary suspension or permanent account closure depending on the severity of the case.
8. Account Closure
Players have the right to close their account at any time by contacting rmc8 customer support. Account closure requests will be processed within a reasonable period after identity verification is completed.
rmc8 also reserves the right to close or suspend a user's account for the following reasons:
- Violation of any terms or conditions stated in this document.
- Confirmation that the user does not meet the stipulated eligibility requirements.
- Detection of fraudulent activity or attempted money laundering.
- A request from the relevant authorities.
- Players who are on a currently active self-exclusion list.
Following account closure, any valid balance that has met the relevant wagering requirements will be returned to the player via the standard withdrawal procedure.
9. Limitation of Liability
rmc8 provides its gaming platform on an "as is" basis and makes no express or implied warranties regarding the continuous availability, accuracy or suitability of the platform for any particular purpose.
In all circumstances, rmc8's liability to any user will not exceed the net deposit amount made by that user in the 30 days prior to the claim being submitted. rmc8 is not responsible for any losses arising from:
- Service disruptions caused by factors outside rmc8's control.
- Unauthorised account access resulting from the player's own negligence.
- Betting decisions made based on incorrect information from external sources.
- Indirect, incidental or consequential losses related to use of the platform.
10. Responsible Gambling
rmc8 is strongly committed to responsible gambling practices. We provide a range of tools to help players manage their gaming activity sensibly. Gambling should be treated as a form of entertainment, not as a source of income.
If you feel that your gambling habits have become a problem, we encourage you to use the self-exclusion facility provided by rmc8. You can contact our customer support for more information about the game control tools available.
- Gambling is only for those aged 21 and above. This restriction is absolute.
- Voluntary self-exclusion can be requested at any time through customer support.
- Players can set their own deposit limits, betting limits, and loss limits.
- Never gamble using money needed for basic necessities.
For more information on responsible gambling, visit our dedicated page at Responsible Gambling.
11. Amendment of Terms
rmc8 reserves the right to amend, update, or replace any part of these terms and conditions at any time at our absolute discretion. Any material changes will be communicated to players via their registered email or in-account notification.
Continued use of the rmc8 platform after any amendment takes effect will be considered acceptance of the amended terms. It is the player's responsibility to review these terms from time to time to stay up to date.
The effective date at the top of this document will be updated each time an amendment is made. The current version is always available on the rmc8 website.
12. Contact Us
If you have any questions, concerns, or complaints regarding these terms and conditions, the rmc8 customer service team is ready to assist you at any time.
You can reach us through the following channels:
- Live chat directly through the rmc8 platform — available 24 hours a day, 7 days a week.
- E-mail: [email protected]
- Service languages: Malay and English.
All complaints will be handled seriously and resolved as quickly as possible. rmc8 is committed to providing the best customer service experience to every player.